SHIPPING INFORMATION

FREE DOMESTIC SHIPPING

All shipping and handling charges are free for domestic customers living in the United States. For standard shipping, we aim to deliver your parcel within 5 business days of your order being placed. We will send you a shipping confirmation email to let you know your order has been shipped from our warehouse. Please contact our Customer service at customerservice@ivoryrow.com if you do not receive your package in 15 days.

Should you wish to receive your order sooner, we do offer expedited UPS shipping as an alternative from our standard service. Expedited packages are subject to an additional $15-$25 charge, depending on weight of the package. For same day processing, orders must be submitted by 12:00 PM EST Monday through Thursday.

 

INTERNATIONAL SHIPPING (Outside of the USA)

Ivory Row has partnered with a trusted company, GlobalShopex, to fulfill orders for all of our international customers. Simply add any items you wish to purchase in your shopping cart and choose the “international checkout” option. The items will automatically be transferred to the GlobalShopex cart. You may pay with International credit cards, PayPal, Money Gram, Bank wire transfers, Alipay or other local payment options. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customercare@globalshopex.com or 786-391-4868.